From time to time, The Royal Mint Limited (we, us and our) runs various promotions including gift, promotional and discount codes and vouchers which you can redeem against purchases of some of our products or services at The Royal Mint Experience (each a Voucher), and discounts or other deals which do not involve codes or vouchers (each a Deal). Any reference below to a Promotion includes all such Vouchers and Deals.

By using or relying on any Promotion, you confirm that you accept these terms and conditions (Terms), and that you agree to comply with them.

Please note that these Terms do not apply to any deal, gift, promotional and discount codes and vouchers for products and services of:

• The Royal Mint (in other words, products and services which are not related to The Royal Mint Experience). For the applicable terms and conditions which apply in those circumstances, please click here; and
• 886. For the applicable terms and conditions which apply in those circumstances, please click here .

The specific terms and conditions relating to each Promotion (Specific Terms) will be advertised with the Promotion either on our website or within the Promotion marketing materials. These Terms will apply along with the Specific Terms however, if there is a conflict or inconsistency between both, the Specific Terms will control and prevail.

When you place an order in conjunction with a Promotion, you also agree to be bound by our general terms and conditions (available at here) applicable to your purchase, before and during your visit to The Royal Mint Experience.

You should read these Terms (and those mentioned above) carefully, as they will form part of a legally binding contract between you and us which will govern your purchase and benefit of a Promotion. These Terms (and those mentioned above) apply to the exclusion of any other terms, conditions or contract provided by you.

1. Information about us

   1. The Royal Mint Experience is operated by RM Experience Limited (incorporated and registered in England and Wales with company number 10953110 whose registered office is at Llantrisant, Pontyclun, Mid Glamorgan, South Wales, United Kingdom, CF72 8YT) (the Operator).
   2. The Operator operates The Royal Mint Experience on our behalf. We are a government owned company, registered in England and Wales under company number 06964873, with our registered office at Llantrisant, Pontyclun, CF72 8YT, United Kingdom, and our VAT registration number is GB 256 5227 96.
   3. Please note that this contract exists between you and us.
   4. To contact us, please see our Contact Us page or email us on: customer.services@royalmint.com.

2. Pomotion Conditions

   1. We reserve the right to vary, modify, withdraw or cancel a Voucher at any time.
   2. Vouchers are, and will always remain, our property.
   3. Vouchers cannot be copied, distributed, reproduced, or stored in any data retrieval system.
   4. Unless we otherwise explicitly provide in the Specific Terms, Vouchers
      1. cannot be applied to or used in conjunction with orders already placed;
      2. must be used or applied before an order is placed;
      3. cannot be used to discount delivery charges;
      4. are only valid while stocks last;
      5. cannot be used in conjunction with any other offer, discount or promotion;
      6. are non-transferable and non-assignable;
      7. cannot be redeemed or exchanged for cash or credit; and
      8. may be excluded from certain products and services.
   5. Unless we otherwise explicitly provide in the Specific Terms, Vouchers are valid for a period of twelve (12) months from the date of purchase only, before the end of which time you must have redeemed your Voucher.
   6. Subject to any agreements with third parties, we reserve the right to withdraw a Promotion at any time, and refuse to apply the Promotion to an order, for any reason, including where:
      1. in our opinion, the Voucher is invalid for the order you have placed;
      2. there is an instance of fraud, misuse or tampering;
      3. we or you face technical errors; and
      4. circumstances beyond our control mean we cannot apply the Voucher.
   7. If you cancel a contract, any:
      1. discount or deal applied to the purchase of the qualifying item as a result of redeeming or relying on a Promotion will be subtracted from the refund you receive; and
      2. free gift or promotional item or special offer given in a Promotion associated with your purchase, and which you might otherwise have been entitled to receive and keep had you not elected to cancel it, must be returned along with the qualifying item.
   8. We will not be liable to you or any third party for any loss arising out of the refusal, cancellation or withdrawal of a Promotion, or for your failure or inability to use or benefit from a Promotion.

3. General

   1. We will have no liability to you under these Terms if we are prevented from, or delayed in, performing our obligations under these terms by anything outside our reasonable control including, but not limited to, strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, impossibility of the use of public or private telecommunications networks or the acts, decrees, legislation, regulations.
   2. You may not assign your rights under these Terms without our prior written consent. We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms.

       

   3. Failure or delay by us in enforcing or partially enforcing any provision of these Terms shall not be construed as a waiver of our rights under the Terms.
   4. If any provision of these Terms is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
   5. These Terms, along with any relevant other terms and conditions on our site which are applicable to you (including those listed above), represent the entire agreement between you and us in relation to the subject matter of any contract arising from these Terms.
   6. A person who is not a party to the contract between you and us shall not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999, save that if our legal status as a government owned company changes, any rights we have may be assigned by us automatically to any successor body without restriction and any such successor body may exercise rights under these Terms as if it was a party to it.
   7. We have the right to revise and amend these Terms from time to time by posting revised versions on our website. The revised terms and conditions will apply in respect of any order for the relevant product or service made 24 hours or more after we have posted them on our website. If you do not agree to our revised terms and conditions as posted on our website, please do not order from us.
   8. We will only use your personal information as set out in our Privacy Policy.
   9. These Terms will be governed by the laws of England and Wales. Any dispute arising from, or related to, these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Team Wales Photo Competition - Click here for Terms and Conditions

Last updated on 3 October 2024.